Purchasing/Downloading Issues

Otome dating sim with life simulation gameplay: http://www.winterwolves.com/rememberme.htm
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azania
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Purchasing/Downloading Issues

Post by azania » Fri Aug 12, 2011 10:07 pm

So just now, my mother allowed me to buy Always Remember Me, as I had been begging her for a week to let me get it. We filled in all the information and got the emails and it told us to hit "Buy Now" and enter our email. We did so and it did not work at all. We couldn't find any links to download the full game or anything that would help us. My mother called and even now just emailed you guys, so if you could please help, id be very grateful. I feel upset considering I was so excited to play this game and that my mother now thinks you guys are fraud. So if you could please answer/help, id be very grateful....

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jack1974
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Re: Purchasing/Downloading Issues

Post by jack1974 » Sat Aug 13, 2011 7:45 am

As told you by PM, I'm going to change the text email since needs to be clear that you need to click the BUYNOW button INSIDE the game :lol: glad everything worked out in the end.

azania
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Re: Purchasing/Downloading Issues

Post by azania » Sat Aug 13, 2011 3:21 pm

Thanks x.x I feel a little silly now but thanks for replying . I love the game so far by the way D:

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jack1974
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Re: Purchasing/Downloading Issues

Post by jack1974 » Sat Aug 13, 2011 3:42 pm

No no, you're not the only one to had that problem, don't worry :)

ZilliBelle
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Re: Purchasing/Downloading Issues

Post by ZilliBelle » Mon Jan 09, 2012 4:56 am

Has anyone had any issues with the background of the dialogue boxes not being there? It's made reading the text almost impossible. Help!

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jack1974
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Re: Purchasing/Downloading Issues

Post by jack1974 » Mon Jan 09, 2012 9:18 am

It's a videocard driver issue, press SHIFT+G while playing the game and try choosing DirectX renderer (try a few until you find one that work).

ZilliBelle
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Re: Purchasing/Downloading Issues

Post by ZilliBelle » Mon Jan 09, 2012 7:25 pm

ah, thank you!

mandapanda520
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Re: Purchasing/Downloading Issues

Post by mandapanda520 » Thu Jun 14, 2012 2:39 pm

I'm having a problem where it says I've already registered my email three times in the past week. However, I've only used my laptop, but I've been traveling and had to keep registering it each time I connected to a different wireless network. Will it let me play again eventually, or is there anything I can do in the mean time?

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jack1974
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Re: Purchasing/Downloading Issues

Post by jack1974 » Thu Jun 14, 2012 3:54 pm

The activation is needed only ONCE, so I honestly don't know why you had to keep registering it! It's not like it needs a permanent connection... Nobody has reported that problem before. Anyway, I've reset the counter now, so please try again :)

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